Payment Policy

Store process - Support-oriented approach: gocontigo presents and settles all checkout amounts in United States dollars (USD), with taxes collected as applicable law requires.

About Credit/Debit Card

Customer assurance - Customer-first process: Supported card networks include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover.

Authorization and transaction security

What this means - Current support: The card issuer and Shopify's payment services must authorize the transaction before fulfillment, sometimes using a temporary hold.

Declined transactions and credits

Process overview - Accessible expectation: When payment is not authorized, review the billing entry and consult the issuer. A later approved refund goes to the original method within 5-10 business days.

Merchant identity and contact details

Customer information - Direct requirement: gocontigo provides customer support using the verified business information that follows.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigodesk.shop

Phone: 570-905-4694

Physical and return address: 1604 Valley Ln, Fullerton, California, 92833, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Chicago).