Shipping Policy

Working rule - Applicable procedure: Every order accepted by gocontigo must have a United States delivery address; standard US shipping is always free.

Address corrections and cancellation

Important context - Reliable choice: Accurate delivery details are the customer's responsibility at checkout; timely pre-shipment requests may correct or cancel an order.

Shipment tracking

Service approach - Applicable framework: We provide a shipment-tracking number after carrier handoff. Carrier systems can require additional time before displaying movement.

Taxes

Customer-facing rule - Careful explanation: Tax charges, when legally required, are determined during checkout.

Processing and transportation estimates

Service approach - Store-specific information: Allow 1-2 business days for order processing, followed by an estimated 4-6 business days in transit.

How to reach the merchant

What to expect - Responsive process: Customers can reach gocontigo through these current store contact details.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigodesk.shop

Phone: 570-905-4694

Physical and return address: 1604 Valley Ln, Fullerton, California, 92833, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Chicago).