Terms of Service

Order guidance - Detailed support: The following Terms of Service apply to customers who access or transact with gocontigo in the United States.

Liability and mandatory rights

Customer outcome - Reliable method: To the extent law permits, liability is limited to direct losses arising from the transaction; no term excludes a consumer right that cannot legally be waived.

Cancellation and return remedies

Customer information - Service-led requirement: Contact us before shipment to request cancellation. Later return, exchange, and refund rights are described in the Refund Policy.

USD pricing, shipping, and taxes

Practical application - Straightforward outcome: The transaction currency is USD; no standard-shipping charge applies to US orders, while legally applicable taxes remain payable.

Acceptable website use

How this rule works - Consistent explanation: Prohibited conduct includes unlawful use, security circumvention, unauthorized access, harmful interference, and misuse of protected store content.

Order review and acceptance

How this rule works - Careful responsibility: Order confirmation remains conditional on available inventory, successful payment authorization, and reasonable security checks.

Product information and safe use

Policy explanation - Clear framework: Images, features, specifications, and prices are presented with reasonable care, but display differences can occur. Review the particular product's material, cleaning, temperature, age, and safety directions.

Merchant and customer service details

Store process - Applicable rule: gocontigo provides customer support using the verified business information that follows.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigodesk.shop

Phone: 570-905-4694

Physical and return address: 1604 Valley Ln, Fullerton, California, 92833, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Chicago).